REFUND POLICY

Fosahome will gladly exchange or refund items within 30 days of purchase with an original receipt. Items must be in their original state

 

RETURNS 
We provide you with quality products and after-sales service, the company's products to accept 30 days return policy services (excluding "non-returnable goods"). Please contact our customer service staff before returning, specify the order number and details, and returned the reason. Provide the appropriate proof, to be returned after the application is confirmed, please be properly packaged to be returned to the product, with the return number and order receipt. All returned freight by customer. The application fails and the call is terminated. We will not be responsible for the return of goods that do not meet the conditions of return. 

 

RETURN CONDITION

Returned products must be in good condition packaging, the following conditions and products will not accept returned goods and refund:

1. Any product not buy in our shop; 
2. The product of which the receiving period exceeds the valid time;
3. Products that are not in good condition, damaged or incomplete;
4. Any free gifts, trial equipment, or gifts;

 

RETURN TO STORE

Returns can be made at Store location 
5155 SPECTRUM WAY #25
MISSISSAUGA Ontario L4W 5A1
Canada

If you are shipping your return:
Please send as much information with your return as possible including the name, phone number and address where the order was sent and/or billed to, email address or credit card used to purchase the item along with your receipts. Please pack and seal your return securely using an insured carrier service. Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.

Send your package to:

5155 SPECTRUM WAY #25
MISSISSAUGA Ontario L4W 5A1
Canada

 

CREDIT CARD, PAYPAL REFUNDS

For refunds or price adjustments, we only credit the original account used to make the original purchase. Please allow up to two billing cycles for your credit to appear on your statement.
For purchases through PayPal, if:

PayPal balance or bank account was used, the amount will immediately be refunded back to your PayPal account.

Credit card was used, the refund will immediately be sent to the credit card company for processing. Generally, this can take 1-7 days depending on the credit card company. Please allow up to two billing cycles for your credit to appear on your statement.